Welcome to the San José State University ITSS Help Desk.
It is the mission of this IT Support Services (ITSS) Help Desk to be the first point of contact for service and support at San José State University.
- Please click on "Submit Incident" on the menu on the left to report a new issue or problem that needs attention.
- If you have questions, please call us at (408) 924-2377
- Important: Please be sure to put your Tower Card number (if you have one) somewhere in the body of your ticket.
- At the end you will be given a reference number, please note it down somewhere. You can use this number to check on the status of your service request.
San José State University, ITSS Help Desk Website, for more information. Our phone number is (408) 924-2377.